Information Technology Services


Information Technology Services (ITS) serves to support the College's academic mission through technology.

Help Desk

Contact Info: ithelp@lakeforest.edu On campus - x5544
Off campus or cell phones - 847-735-5544
Hours: During the Academic Year - Monday - Friday 8:00 am to 5:00 pm
During Breaks and Summer - Monday - Friday 8:30 am to 4:30 pm

The Help Desk is your primary point of contact for any technology-related issue. The Help Desk team works closely together to assess and channel requests to the right person to help.
The Help Desk can assist you in a variety of ways including:

  • troubleshooting computers, printers, and other hardware that are not working properly
  • fixing network access problems
  • resetting passwords
  • resolving email issues
  • Moodle and Panopto use questions
  • how to access academic software
More information ...
ITS Mission

ITS strives to provide a robust and secure infrastructure to support the academic mission and the administrative support units. As a collaborative service organization for the College, ITS provides comprehensive end user support for academic and administrative technology, and technical expertise to guide the adoption of new technologies. ITS maintains the College standards and policies regarding information technology acceptable use, privacy, and security. ITS actively contributes to the success of the College mission in all of its operations.